Is my order confirmed after I submit the Cart?
No. Your request is reviewed first. We confirm availability, delivery or pickup, setup needs, and final pricing before your booking is approved.
Rental FAQ
Answers before you build your quote.
A request is the first step. Your booking is confirmed only after we review the details and send your official confirmation.
Why do rentals use a quote request?
Event rentals depend on timing, travel, setup conditions, inventory availability, and venue details. A quote helps us make sure the request is realistic before confirmation.
Can I pick up my rentals?
Yes, selected rentals may be available for customer carry-out. You would pick up before your event, set up yourself, and return the items after your event according to the confirmed quote.
Can I request delivery?
Yes. Delivery can be requested for larger orders or pieces that need extra care. Mileage, access, timing, and delivery details are reviewed before confirmation.
Can I request setup?
Yes. Setup may be requested for delivery orders. We will confirm what is included, setup timing, venue access needs, and whether takedown is required.
Can I request styling help too?
Yes. You can request rental pieces only or ask for additional decor styling support through the Contact page.